Privacy Policy

1. Information We Collect

We collect information that you voluntarily provide when you contact us through our website. This may include your name, email address, subject, and the content of your message.

Our web server may also automatically record limited technical information when you visit the website, such as your IP address, browser type, device information, requested pages, referring page, and date and time of access.

2. How We Use Your Information

Information submitted through our contact form is used to read and respond to your inquiry, provide support, review website feedback, and communicate with you when necessary.

Technical information may be used to maintain the website, understand how visitors use our pages, troubleshoot problems, improve performance, and protect the website from abuse or security threats.

3. Contact Form Information

When you use our contact form, we may receive your name, email address, selected subject, and message. This information is used for the purpose of handling and responding to your request.

We do not use contact form submissions for unsolicited marketing and we do not sell the personal information submitted through the form.

4. Cookies

FFXIVPenumbra.com may use cookies or similar technologies where necessary for website functionality, security, preferences, or traffic measurement.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect how some website features operate.

5. Third-Party Services

Some website functionality may rely on third-party services, hosting providers, content delivery networks, or external resources. These providers may process limited technical information according to their own privacy policies.

External websites linked from FFXIVPenumbra.com are operated independently. We are not responsible for the privacy practices or content of third-party websites.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to inquiries, maintaining records, resolving issues, and meeting applicable legal or security requirements.

7. Your Privacy Rights

Depending on where you live, you may have rights relating to your personal information, including the ability to request access, correction, or deletion of information associated with you.

You may contact us if you have a privacy-related request. We may need to verify your request before taking action.

8. Children's Privacy

This website is intended for a general audience and is not designed to knowingly collect personal information from children.

If you believe that a child has submitted personal information through this website, please contact us so the matter can be reviewed.

9. Information Security

We take reasonable steps to protect information handled through the website. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the website, our practices, or applicable requirements.

When changes are made, the updated version will be published on this page and the "Last updated" date above will be revised.